ed333's Privacy Policy

Information Collected at Registration

When you create an account on ed333, we may collect the following personal information:

• Full name and date of birth
• Email address
• Mobile number
• Preferred currency and language information
• Documents required for identity verification (KYC)

Financial Transaction Information

We store certain payment-related information to process deposits and withdrawals. This includes details for bKash, Nagad, Rocket, Upay, or bank accounts. We never store your complete payment details directly — this information is processed through secure encrypted channels.

Automatically Collected Information

When you use our platform, some information is collected automatically:

• IP address and device type
• Browser name and version
• Pages visited and duration of use
• Referral source (where you came from before visiting our site)
• Login history and session information

Why Do We Use Your Information?

ed333 uses the information collected from you for the following purposes:

• To create and manage your account
• To confirm deposit and withdrawal processing
• To prevent and detect fraudulent activity
• To provide customer support
• To meet legal and regulatory obligations
• To improve the platform experience
• To send promotional offers where applicable (subject to your consent)

We do not rely solely on automated processes to make decisions about you — important decisions go through human review.

Technical Security Measures

ed333 uses industry-standard security measures to keep your personal and financial information safe. All our connections are secured through SSL (Secure Socket Layer) encryption, which encrypts data transmitted between your browser and our servers.

Our data centers are under continuous monitoring. Firewalls, intrusion detection systems, and strict access controls are applied to prevent unauthorized access.

• 256-bit SSL encryption protection
• Two-Factor Authentication support
• Regular security audits and vulnerability testing
• Data backup and recovery systems

Data Storage Location

Your information is stored on secure servers. When transferring data, we ensure that the destination also meets adequate data protection standards. We grant access to your personal information only to staff who need it, and they are bound by confidentiality obligations.

When May Information Be Shared?

ed333 never sells your personal information to third parties. However, certain information may be shared in the following circumstances:

• Payment processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, or banks to carry out financial transactions.
• Identity verification agencies: Information may be verified with trusted third parties as part of the KYC process.
• Legal authorities: Information may be provided upon a valid court order or at the request of a regulatory body.
• Technology service providers: Limited information may be shared with service providers required to operate the platform.

When sharing information with any third party, we ensure that the party is bound by an appropriate data protection agreement.

What Are Cookies and Why Do We Use Them?

Cookies are small text files stored in your browser. ed333 uses the following types of cookies:

• Essential cookies: Required to maintain login sessions and security. Without these, the platform cannot function properly.
• Performance cookies: Used to understand which parts of the site are used most and to improve the user experience.
• Functional cookies: Used to remember your preferences such as language and other settings.
• Analytics cookies: Used for traffic and usage analysis.

You can control or disable cookies from your browser settings. However, disabling certain cookies may limit the functionality of the platform.

Your Privacy-Related Rights

As a user of our platform, you have the following rights:

• Access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or outdated information.
• Right to erasure: The right to request deletion of your information in certain circumstances.
• Right to restrict processing: The right to request that data processing be limited in certain circumstances.
• Right to portability: The right to receive your information in a structured, machine-readable format.
• Right to object: The right to object to the use of your information for direct marketing purposes.

To exercise any of the above rights, contact us at [email protected]. We will process your request as quickly as possible.

Age Limit and Child Protection

ed333 is for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. We have age verification in place at account registration, and additional identity verification documents may be requested in suspicious cases.

If we become aware that a minor has used our platform, that account will be suspended immediately and all associated information will be deleted.

How Long Is Data Kept?

We retain your personal information only for as long as is necessary to fulfil the purpose for which it was collected, or as required to comply with applicable laws and regulations.

• Information for active accounts is retained for the duration of the account.
• After an account is closed, financial transaction records may be kept for a set period as required by law.
• If consent for marketing communications is withdrawn, use of the relevant information will stop.

To request deletion of specific information, contact us at [email protected]. We will process your request in line with our legal obligations.

Notification of Policy Updates

ed333 may update this Privacy Policy from time to time. If there are any significant changes, we will notify you in the following ways:

• The "Last Updated" date on this page will be changed.
• A notification may be sent by email to registered users.
• A notice may be displayed on the platform.

If you continue to use the platform after any changes, you will be considered to have accepted the updated policy. We advise you to review this page regularly.